Distribution Division of Tempo Scan Group provides sales and channel management, inventory and logistics management as well as distribution services of consumer health, pharmaceutical, consumer, and cosmetics products. Our service coverage spreads throughout the nation through 46 sales branches, more than 100 sales points and Distribution Centers in 4 cities. We serve approximately 100,000 off-line outlets/customers in all channels, covering pharma trade, modern trade and general trade channels. We also serve customers from e-commerce channels.
This division continues strengthening its capacity and capability in the areas of human resources, warehouse capacity, delivery fleets, and information technology. It is noteworthy that in 2018 we successfully implemented Cloud based Distribution Requirement Planning (“DRP”) system under SAP Integrated Business Planning (“IBP”) optimization platform.
SALES AND CHANNEL MANAGEMENT
This Division provides sales force management and execution covering all segments of trade channels, namely Pharma Trade channels including pharmacies, drugstores, hospitals, government and non-government institutions; Modern Trade channels including hypermarkets, supermarkets, minimarkets, national key accounts and independent locals; as well as General Trade channels covering wholesale and retail outlets. Our sales force groups are dedicated to each specific trade segments, in order to give the optimal services and coverage.
WAREHOUSE NETWORK AND INVENTORY MANAGEMENT
Having infrastructure of warehouses located in all major cities in Indonesia and sophisticated information systems, we provide the following services:
- Logistics handling and management (warehousing, distribution center)
- Inventory Management
- Cold Chain Management
- E-Commerce Fulfillment Service (EFS)
- and other logistics services (such as reversed logistics, buffer storage management, etc.)
We have transportation services management serving hundreds of routes of shipment throughout Indonesia. It is grouped into three lines of business, namely line haul, retail, and last mile. The line haul service covers shipments from Plants, to or between Distribution Center (“DC”), to Fulfilment Centres and to Branches. The retail service covers shipments from branch to outlet of cosmetic parcels, ethical parcels ONS and regular, and POS material. The last mile service includes delivery from EFS or Sorting Center (SC) to customers. All types of the transportation services are performed by land, sea and air transportation modes.
Equipped with facilities such as Milkrun Service, Fleet Management, Vendor Management, 24 hours fleet tracking and Control Tower which monitore every delivery automatically, real time and accurately. We also have a complete range of trucks such as wing box, full box, trailer, CDD, and CDE, and cooperate with many external transportation providers.
With the development of online business/e-commerce, this division has already prepared both the physical infrastructure (fulfillment service facility) and an integrated technology system to provide e-commerce logistics services, which is called E-Commerce Fulfillment Service (EFS). The services provided by E-Commerce Fulfillment Service (EFS) include among others:
- Fulfillment facility, which is warehousing system with the capability to handle online transactions (e-Commerce)
- Direct shipment to customers
Tempo Scan Group has implemented SAP system since 2003. The modules implemented include Sales Distribution, Material Management, Barcode enabled Warehouse Management, Finance and Controlling, and Business Warehouse. In addition, the Tempo Scan Group also has other IT capabilities, such as Distribution Requirement Planning (DRP) which implements SAP APO Supply Network Planning and SAP Integrated Business Planning, Mobile Delivery Solution (MDS) which helps accurately monitor products delivery to the destinations, capability expansion of E-Logistics and Monitoring & Reporting tools, and most recently, mobile sales application called TiMOS (Tempo Scan integrated-Mobile Order System).