MARKETING AND CLIENT SUPPORT SUPERVISOR - E-COMMERCE
Location: Jakarta
Job Responsibility:
- Making brand activity and campaign monthly and quarterly
- Discussing the brand campaign with brand team deeper
- Planning the marketing campaign for e-commerce that already adjusted by Marketplace calendar quarterly
- Delivering all campaign brief that will be implemented on the next month to all marketplace team
- Execute and activate all brand campaigns and activities in each e-commerce platform
- As contact person to connecting brand client and e-commerce platform
- Monitoring client support admin to make sure that all campaigns and brief already activated and executed
- Together with brand team checking the availability of product’s stock.
- Brief Customer Service Agent from Brand to create engagement, increasing sales, convert chats to sales report
Qualifications:
- Bachelor Degree of any major with minimum GPA: 3.00/4.00
- Min 2 years experienced in Digital Marketplace / E-commerce
- Good communication and negotiation skill
- Good analytical thinking (qualitative & quantitative)
- Has the ability to operate the Sys Ad internal system
- Fluent in English both on written and spoken
- Good at Microsoft Office especially Ms. Excel
- Experienced in campaign management
- Attention to detail
- Strong leadership and team player
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